Process
How we work
A straightforward path from conversation to dispatch — no hidden lead times, no mystery stock.
Discover
Share plans, photos, or a rough brief. We respond with fitting suggestions and lead times.
Specify
We confirm voltage, dimming, finishes, and drop lengths. Trade accounts receive formal quotes.
Inspect & dispatch
Fittings are checked in-studio, packed for transit, and sent with circuit notes for your electrician.
Support
Warranty, replacements, and spare parts — same team from first email to install day.
Trade & projects
Builders and designers can open a trade account for consolidated quotes, hold stock on key SKUs, and receive marked-up schedules for electricians.
For larger projects we join coordination calls, review reflected ceiling plans, and flag dimming or load issues before you order.
How do I get a lighting quote from Nova Lighting?
Send plans, photos, or a room brief via the contact form or email. The team replies within one business day with fitting suggestions, lead times, and pricing for Melbourne and interstate delivery.
Does Nova Lighting check fittings before shipping?
Yes. Every order is inspected in Melbourne for finish, cable length, lamp type, and dimmer compatibility notes before it is packed and handed to the carrier.
Can Nova Lighting hold stock for a build schedule?
Trade accounts can hold stock on key SKUs and receive consolidated quotes aligned to site programmes. Discuss timing when opening a trade account.
Does Nova Lighting help with dimming and load issues?
Yes. For larger projects the team reviews reflected ceiling plans and flags trailing-edge dimmer requirements, minimum loads, and circuit issues before you order.
How long from order to delivery in Melbourne?
Most orders dispatch within 2–4 business days after inspection. Metro Melbourne delivery is typically 1–3 business days once the carrier has the consignment.